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Welcome to BDC Outsourcing – The Leading Provider of BDC Agent Staffing & Outsourcing Solutions

Welcome to BDC Outsourcing – The Leading Provider of BDC Agent Staffing & Outsourcing Solutions

Our experienced agents manage calls, texts, emails, and social media while seamlessly integrating with popular dealership CRMs like Xtime and VinSolutions.

Save on payroll costs and boost efficiency by outsourcing your BDC needs to our expert team.

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Fill Your Open BDC Positions Quickly with Our

Expert BDC Staffing Solutions!

Fill Your Open BDC Positions Quickly with Our Expert BDC Staffing Solutions!

Inbound BDC Agents

Our expert Inbound BDC agents are trained to efficiently handle incoming customer inquiries through phone calls, emails, or live chat. They focus on providing accurate information, answering questions promptly, and scheduling appointments, ensuring every customer interaction enhances your dealership’s customer experience.

agents busy on station latest

Outbound BDC Agents

Our dynamic Outbound BDC agents supercharge dealership growth by aggressively reaching out to potential customers, following up on leads, sending appointment reminders, and re-engaging past clients to unlock new sales opportunities and accelerate your dealership’s success!

bdc agents on work stations

Appointment Setting BDC Agents

Our powerhouse Appointment Setting BDC agents turn leads into action! They expertly convert inquiries into scheduled appointments for test drives, service visits, and more, supercharging your dealership’s success and ensuring no opportunity is left behind!

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BDC Outsourcing: Your Go-To Partner for Automotive BDC Solutions

For dealerships and automotive groups seeking to enhance sales and improve customer engagement, BDC Outsourcing offers tailored outsourced BDC services designed to maximize efficiency and ensure no lead is missed. Our full-service automotive BDC team handles customer interactions across multiple channels—phone, email, text, and social media—delivering seamless communication with every potential customer.

By utilizing industry-leading platforms like Xtime and VinSolutions, we streamline operations, boost engagement rates, and generate more sales opportunities for your dealership. Our advanced technology provides in-depth insights into lead origins and ROI from marketing efforts, helping your dealership optimize strategies for better results.

Contact BDC Outsourcing today to discover how our expert BDC agents can drive your dealership’s growth and elevate customer satisfaction in the competitive automotive market.